Answer:
What word becomes shorter when you add two letters to it?
You can see it everyday, but cannot touch it at will. What is it?
I start with an E end with an E and have a letter in me.
What is it that makes tears without sorrow. And takes its journey to heaven?
I am what bring things together. Without me everything you see would be a total mass or debris everywhere.
Whoever made me don't want me. Whoever bought me don't need me. Whoever use me don't know me.